Customer Testimonials

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DealerRater May 29, 2021

Muchas gracias perfomance ford Joel muy bueno tu servicio como vendedor excelente trato muy amable los recomiendo ampliamente para sus futuras compras de autos el mejor perfomance ford

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Cars Apr 17, 2021

Si quieres un buen trato este es el lugar ideal, andando buscando un ford Ranger nuevo no disponible en el área donde vivo,cathedral city,decidimos manejar un par de horas hasta west covina,tenían varias trocas para escojer,a mi esposa le gustó la Ranger XLT,que biene muy bien equipada,Juan Valencia y la encargada del financiamiento fueron muy amables, ahorramos mucho dinero..Y el financiamiento fue muy facil, definitivamente volveré a este lugar para comprar mi siguiente carro nuevo..Muchas gracias.

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DealerRater Apr 15, 2021

UPDATE: Performance Ford contacted me after this review. They apologized for the issues with leaving messages and have since resolved that problem. They went above and beyond to correct the concerns I had. Adam stuck to his word and worked with me to come to an understanding. Despite my initial challenges, I would highly recommend this location and working with Adam. They are working hard to be competitive, provide fantastic work, and are excelling in their customer service. Thank you. OLD REVIEW: Went in for “the works” service when they opened, however sat there for 30 minutes because they opened late ...

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Cars Mar 27, 2021

Overall was a great experience. No pressure, felt In control.

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DealerRater Mar 11, 2021

Would only go back or recommend them if they had an unbeatable price. I had to be persistent they never called me back. The car for sale I was interested in supposedly had 2 buyers. I was told if they fell through I would get a call. I never did. Even had a friend at my local Ford dealership put his name in to get a call back. He didn't either. Two weeks go by and I notice the car is still on the website. Again I call. It is still available. Why didn't they let me know? No ...

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DealerRater Mar 2, 2021

Had an issue with my 2019 f150. Took it in to the performance Ford of West Covina and let the service department know I was feeling vibration. I was given advice that it could be the tires being unbalanced or the type of tires I had. The offered to drive the car a few times to see if they could replicate the issue. Unfortunately they did not feel the vibration but after talking to Robert ball *general manager* he offered to swap my tires to see if it fixes the issue. After a week of driving the truck on the new ...

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DealerRater Jan 12, 2021

It was a pleasure doing business with the team. Very upfront and honest in providing details and they 100% delivered on getting me the vehicle I wanted for the price I could afford.

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Cars Sep 3, 2020

Excellent and timely service at Performance Ford, in West Covina, CA . The Service Advisor was very professional, showed that he cared, and was very attentive to my service needs.

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Cars Aug 31, 2020

I had been here for my door latch problem, its been fixed and deliver with in stipulated time. Eric was my service agent and he did all work done. Thank You. Further i found all staffs are friendly and supportive.

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Cars Aug 27, 2020

Had a great experience with Ivan and Sam! Super nice and patient and was able to work out the numbers to get us a deal! Definitely would recommend Performance Ford to anyone. Awesome customer service.

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Cars Aug 22, 2020

Anthony was a huge help! He even found a problem that I was not aware of.

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Cars Aug 22, 2020

Fast, friendly, efficient service, and knowledgable staff.

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Cars Aug 13, 2020

We would like to thank Sam and his team at Performance Ford in West Covina. We had a great car buying experience after several bad ones. Sam went above and beyond to help us with the right car at the right price. We are so happy with our purchase!

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Cars Jul 14, 2020

Love the Service. Love my new truck! They have some cool custom concepts. This is my new shop for all my vehicles! Thanks again team Performance Ford

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Cars Jul 13, 2020

So happy with my new car! I was able to get a great deal with a payment within the budget i was looking for. Thank you for the team at Performance Ford! They took care of making sure i got the car I loved!


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